Shipping, Return & Refunds

SHIPPING POLICY:

Our goal is to offer you the best shipping options, no matter where you live. Every day, we aim to deliver to hundreds of customers across the country, ensuring that we provide the highest levels of responsiveness to you at all times. The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. The delivery usually takes about 3-5 business days. This can differ as per locations. Shipping time may differ as per Locations or if there is any natural calamity or act of God.

REFUND/RETURN/EXCHANGE POLICY:

Thanks for purchasing our products at secretelegance.in operated by Secret Elegance.

We do not have Return, Refund or Exchange Policy for our products, as we do not want our customers to receive a product that is exchanged or used by someone else. therefore, we have made every effort to ensure that our products are of good quality, perfect fit sizes and comfortable. Yet if you have any issues or queries you may write to us on hello@secretelegance.in and we will definitely get in touch with you.